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Team News and Updates!

Team News and Updates!    Welcome to the heart of our team's celebrations! This section is dedicated to sharing joyful moments — from holidays and special occasions to birthdays and work anniversaries. Let's celebrate YOU and the milestones that make our journey with HGS | Omron truly special.   ......

Clinical Study Call Routing

UPDATE: Clinical Study Call Routing Effective immediately (04/01/2026), any call in which the caller states they are a participant in a clinical study or mentions any of the keywords below should be routed to UCSF, which handles all study-related support. When a caller mentions a study or trial, including references to ......

Blue Cross Blue Shield Program- Handling Procedure

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Effective Immediately — January 2026 Reminder: For callers who are part of the Blue Cross Blue Shield (BCBS) Program, please follow this process: If troubles......

Vital Sight Closure Verbiage

VitalSight, has formally shut down. We have already terminated the HUB and SIM services. You likely won't get many calls about it, but if you do, you can say: “VitalSight, our Remote Patient Monitoring (RPM) program, has officially ended and is no longer active.”  ......

NE-U100 NO Power - Just Health Shops

This only applies to purchases made with Just Health Shops and the NE-U100 with no power Please make sure to note in the case where they purchased it from.  Other - retailer field Case work is in the consumers name and the consumer should really be the one calling us.  We will replace it HOWEVER; they DO NEED send th......

Omron downtime form

Link to the Omron downtime for should we experience salesforce issues and outages. https://forms.office.com/r/jZyQbD2YNP......