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Inspection Update - 5/12/2025

As of 5/12/2025 inspection center is currently at the following dates.   Received/Checked In (mailed to us) units in delivered as of 5/9 Inspecting units received/checked in as of 5/8 Once received and inspected should ship within 48 business hours.  Out of warranty products should not be going to IC, we should be a......

NE-U100 NO Power - Just Health Shops

This only applies to purchases made with Just Health Shops and the NE-U100 with no power Please make sure to note in the case where they purchased it from.  Other - retailer field Case work is in the consumers name.  We will replace it HOWEVER; they DO NEED send the other unit back as we investigate this issue. Yes,......

Omron downtime form

Link to the Omron downtime for should we experience salesforce issues and outages. https://forms.office.com/r/jZyQbD2YNP......

EXPOSED DATA

Team, This is very important.  If we get anymore emails or calls stating that Omron connect users data has been exposed we have a very specific message to email them or state.  Omron also wants to listen to the calls. We need screen shots of the message or they can even forward it to our support email address omronhe......

Twilio

Twillio Flex  USER name is your "work" email address  PW is a temporary one and you can change this as well  Use Chrome only and the browser cannot be closed  Website - https://ccxauth.hgsdigital.com Agent Training Guide  - /Portals/18/Omron%20-%20Twilio%20Agent%20Guide_.pdf Twillio Agent Guide  for basic lo......