Twillio Flex 

USER name is your "work" email address 

PW is a temporary one and you can change this as well 

Use Chrome only and the browser cannot be closed 

Website - https://ccxauth.hgsdigital.com

Agent Training Guide  - /Portals/18/Omron%20-%20Twilio%20Agent%20Guide_.pdf

Twillio Agent Guide  for basic loggin steps - /Portals/18/Twillio%20short%20training%2011_5_2021.pdf

Language Line Steps - /Portals/18/Twillio%20-%20Language%20Line%2011_12_2021.pdf

Worker Intercepted ERROR and steps to fix - /Portals/18/Error%20Worker%20Error%20Intercepted.pdf

Assist phone number - 1 681 771 6823